ooWOLF · Checkout
Payment Methods
We offer secure, flexible payment options so you can shop with complete confidence.
01 · Accepted Methods
How You Can Pay
01 · Cards & Digital Wallets
Shopify Payments
Pay securely with all major credit and debit cards, or use Shop Pay for an accelerated one-click checkout experience. Apple Pay and Google Pay are also supported at checkout.
Visa
Mastercard
Amex
Shop Pay
Apple Pay
Google Pay
02 · PayPal
PayPal
Pay using your PayPal balance, linked bank account, or PayPal credit. You'll be redirected to PayPal's secure checkout to complete your payment, then returned to ooWOLF to confirm your order.
PayPal
02 · Security
Your Payment Is Protected
01
SSL Encryption
Every page on oowolf.com is served over HTTPS. Your payment data is encrypted in transit using TLS 1.3 — the same standard used by major banks.
02
PCI-DSS Compliant
Our payment processors are fully PCI-DSS Level 1 certified. We never store your full card number, CVV, or sensitive payment credentials on our servers.
03
Fraud Protection
Shopify Payments includes built-in fraud analysis on every transaction. Suspicious orders are flagged and reviewed before fulfilment.
03 · FAQ
Payment Questions
When will my card be charged?
Your card is charged at the time of order placement. You will receive an order confirmation email immediately after successful payment.
Do you store my payment details?
No. We do not store your full card number or CVV. Payment data is handled entirely by our PCI-DSS compliant processors — Shopify Payments and PayPal.
My payment was declined. What should I do?
Please check that your billing address matches the one registered with your card, and that your card is enabled for online transactions. If the issue persists, try an alternative payment method or contact your bank. You can also reach us at support@oowolf.com.
In what currency will I be charged?
Prices are displayed in your selected currency. The final charge will be in the currency shown at checkout. If your card is in a different currency, your bank may apply a conversion rate.
How are refunds processed?
Approved refunds are returned to your original payment method within 5–10 business days, depending on your bank or PayPal processing times. Please see our Refund Policy for full details.
Questions About Your Order?
Our support team is available Monday – Friday, 09:00 – 18:00 HKT.
Contact Support →