Terms of service
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Terms of Service
About Us
oowolf.com is operated by LED STAR LIGHTING TECHNOLOGY CO., LIMITED, a company incorporated in Hong Kong SAR, with its registered office at Room 101A, 1/F, 56 Hoi Yuen Road, Kwun Tong, Kowloon, Hong Kong SAR. References to "ooWOLF", "we", "us", or "our" in these terms refer to this entity.
Use of Our Website
By accessing oowolf.com, you confirm that you are at least 18 years of age, or are accessing the site under the supervision of a parent or legal guardian. You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others.
You must not:
- Use the site in any way that violates applicable local, national, or international law or regulation.
- Transmit any unsolicited or unauthorized advertising or promotional material.
- Attempt to gain unauthorized access to any part of our website or its related systems.
- Reproduce, duplicate, copy, or resell any part of our website in contravention of these terms.
Products & Pricing
All products listed on our website are subject to availability. We reserve the right to discontinue any product at any time without notice. Product images are for illustrative purposes; actual products may vary slightly in appearance.
Prices are displayed in the currency selected by the user and are subject to change without notice. We make every effort to ensure prices are accurate, but in the event of a pricing error, we reserve the right to cancel the affected order and issue a full refund. We will notify you promptly if this occurs.
All prices are exclusive of applicable taxes and shipping fees, which will be calculated and displayed at checkout.
Orders & Contract Formation
Placing an order on oowolf.com constitutes an offer to purchase. A binding contract is formed only when we send you an order confirmation email. We reserve the right to refuse or cancel any order at our discretion, including but not limited to cases of suspected fraud, pricing errors, or stock unavailability.
You are responsible for ensuring that all information provided during checkout — including your shipping address and contact details — is accurate and complete. We are not liable for delays or failed deliveries resulting from inaccurate information provided by the customer.
Payment
We accept payment via the methods displayed at checkout, which may include major credit cards, PayPal, and other third-party payment services. All payment transactions are processed by secure, PCI-DSS compliant third-party processors. We do not store your full payment card details on our servers.
By submitting a payment, you confirm that you are authorized to use the payment method provided and that the billing information is accurate.
Intellectual Property
All content on oowolf.com — including but not limited to text, graphics, logos, product images, videos, and software — is the property of LED STAR LIGHTING TECHNOLOGY CO., LIMITED or its content licensors, and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from our website without our prior written consent. The ooWOLF name, logo, and product names (including Vertex™, LUMIVEIL™, Flux-Lite, Sentinel™, and Chronos™) are trademarks of LED STAR LIGHTING TECHNOLOGY CO., LIMITED.
Disclaimer of Warranties
Our products are provided with the manufacturer's warranty as described in the product documentation. To the fullest extent permitted by applicable law, we disclaim all other warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components. Your use of the website is at your own risk.
Limitation of Liability
To the maximum extent permitted by law, LED STAR LIGHTING TECHNOLOGY CO., LIMITED shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products, even if we have been advised of the possibility of such damages.
Our total liability to you for any claim arising from these terms or your use of our products shall not exceed the amount you paid for the specific product giving rise to the claim.
Governing Law & Dispute Resolution
These Terms of Service are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region, without regard to its conflict of law provisions. Any disputes arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong SAR.
We encourage customers to contact us first to resolve any concerns before initiating formal legal proceedings. We are committed to resolving disputes fairly and efficiently.
Changes to These Terms
We reserve the right to update these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of oowolf.com following any changes constitutes your acceptance of the revised terms. We recommend reviewing this page periodically.