The terms, made clear.

The terms that apply when you use oowolf.com or purchase OOWOLF products.

By accessing oowolf.com or purchasing our products, you agree to these Terms of Service. They are governed by the laws of the Hong Kong Special Administrative Region. If you do not agree with these terms, please do not use the website or place an order.

oowolf.com is operated by HONG KONG KA CHING TRADING CO., LIMITED, trading as OOWOLF, with its registered office at RM 14, 29/F, HO KING COMMERCIAL CENTRE, 2-16 FA YUEN STREET, MONG KOK, HK. In these terms, “OOWOLF”, “we”, “us” and “our” refer to this entity.

By using oowolf.com, you confirm that you are at least 18 years old, or are using the site with a parent or legal guardian’s supervision. You agree to use the website lawfully and in a way that does not infringe another party’s rights. You must not use the site in breach of applicable law; send unsolicited advertising or promotional material; attempt unauthorised access to any part of the site or its related systems; or reproduce, copy or resell any part of the site in contravention of these terms.

All products are subject to availability, and we may discontinue a product without notice. Product images are illustrative; the actual product may vary slightly in appearance. Prices are shown in the currency selected by you and may change without notice. We take reasonable care to display prices accurately, but if a pricing error occurs, we may cancel the affected order and issue a full refund after notifying you. Applicable taxes and shipping fees are calculated and shown at checkout.

Placing an order is an offer to purchase. A binding contract is formed only when we send an order-confirmation email. We may refuse or cancel an order, including where fraud is suspected, stock is unavailable or a pricing error has occurred. You are responsible for providing complete and accurate checkout, contact and delivery details. We are not liable for a delay or failed delivery caused by inaccurate customer information.

We accept the payment methods shown at checkout, which may include major credit cards, PayPal and other third-party payment services. Payment transactions are processed by secure third-party processors. We do not store full payment-card details on our servers. By submitting payment, you confirm that you are authorised to use the chosen payment method and that the billing information is accurate.

The content on oowolf.com, including text, graphics, logos, product images, videos and software, is owned by HONG KONG KA CHING TRADING CO., LIMITED or its licensors and is protected by applicable intellectual-property laws. You may not reproduce, distribute, modify, create derivative works from, publicly display or commercially exploit this content without prior written consent. The OOWOLF name, logo and product names, including Vertex™, LUMIVEIL™, Flux-Lite, Sentinel™ and Chronos™, are trademarks of HONG KONG KA CHING TRADING CO., LIMITED.

Our products are provided with the manufacturer’s warranty described in the relevant product documentation. To the fullest extent permitted by applicable law, we disclaim other express or implied warranties, including implied warranties of merchantability and fitness for a particular purpose. We do not guarantee that the website will be uninterrupted, error-free or free from viruses or other harmful components; use of the site is at your own risk.

To the maximum extent permitted by law, HONG KONG KA CHING TRADING CO., LIMITED will not be liable for indirect, incidental, special, consequential or punitive damages arising from use of the website or products, even if advised of the possibility of those damages. Our total liability for a claim arising from these terms or a product will not exceed the amount paid for the specific product giving rise to the claim.

These terms are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region, without regard to conflict-of-law provisions. Disputes arising from or relating to these terms are subject to the exclusive jurisdiction of the courts of Hong Kong SAR. Before formal proceedings, we encourage you to contact us first so that we can try to resolve a concern fairly and efficiently.

We may update these Terms of Service from time to time. Changes take effect when they are posted on this page. Continued use of oowolf.com after a revision constitutes acceptance of the revised terms. Please review this page periodically.

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© 2026 HONG KONG KA CHING TRADING CO., LIMITED · Trading as OOWOLF · All rights reserved.