Contact information
Contact Us — ooWOLF
*, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }
:root {
--color-bg: #ffffff;
--color-fg: #1a1a1a;
--color-accent: #8b1a1a;
--color-muted: #6b6b6b;
--color-border: #e8e2da;
--color-surface: #f7f4f0;
--font: 'Satoshi', -apple-system, BlinkMacSystemFont, sans-serif;
}
body { font-family: var(--font); background-color: var(--color-bg); color: var(--color-fg); font-size: 16px; line-height: 1.75; -webkit-font-smoothing: antialiased; }
/* Header */
.page-header {
background-color: var(--color-fg);
color: #ffffff;
padding: 64px 48px 56px;
border-bottom: 3px solid var(--color-accent);
}
.page-header .brand { font-size: 11px; letter-spacing: 0.3em; text-transform: uppercase; color: rgba(255,255,255,0.5); margin-bottom: 20px; font-weight: 500; }
.page-header h1 { font-size: clamp(28px, 4vw, 48px); font-weight: 700; text-transform: uppercase; letter-spacing: 0.06em; line-height: 1.1; margin-bottom: 16px; }
.page-header .subtitle { font-size: 15px; color: rgba(255,255,255,0.55); font-weight: 300; max-width: 480px; line-height: 1.7; }
/* Layout */
.page-wrap { max-width: 960px; margin: 0 auto; padding: 72px 48px 96px; }
/* Response time banner */
.response-banner {
display: flex;
align-items: center;
gap: 16px;
background-color: var(--color-surface);
border-left: 3px solid var(--color-accent);
padding: 20px 28px;
margin-bottom: 56px;
}
.response-banner .dot {
width: 8px; height: 8px;
border-radius: 50%;
background-color: #2d7a4a;
flex-shrink: 0;
}
.response-banner p { font-size: 14px; color: var(--color-muted); line-height: 1.6; }
.response-banner strong { color: var(--color-fg); }
/* Grid */
.contact-grid {
display: grid;
grid-template-columns: 1fr 1fr;
gap: 2px;
margin-bottom: 48px;
background-color: var(--color-border);
}
.contact-card {
background-color: var(--color-bg);
padding: 40px 36px;
}
.contact-card .card-label {
font-size: 10px;
letter-spacing: 0.25em;
text-transform: uppercase;
color: var(--color-accent);
font-weight: 700;
margin-bottom: 16px;
}
.contact-card h2 {
font-size: 16px;
font-weight: 700;
text-transform: uppercase;
letter-spacing: 0.08em;
margin-bottom: 20px;
color: var(--color-fg);
}
.contact-card .info-row {
display: flex;
flex-direction: column;
gap: 12px;
}
.info-item {
display: flex;
flex-direction: column;
gap: 3px;
padding-bottom: 12px;
border-bottom: 1px solid var(--color-border);
}
.info-item:last-child { border-bottom: none; padding-bottom: 0; }
.info-label {
font-size: 10px;
letter-spacing: 0.15em;
text-transform: uppercase;
color: var(--color-muted);
font-weight: 500;
}
.info-value {
font-size: 15px;
color: var(--color-fg);
line-height: 1.6;
}
.info-value a {
color: var(--color-accent);
text-decoration: none;
}
.info-value a:hover { text-decoration: underline; }
/* Full-width dark card */
.contact-card-dark {
background-color: var(--color-fg);
color: #ffffff;
padding: 40px 36px;
grid-column: 1 / -1;
}
.contact-card-dark .card-label { color: rgba(255,255,255,0.4); }
.contact-card-dark h2 { color: #ffffff; }
.contact-card-dark .info-label { color: rgba(255,255,255,0.4); }
.contact-card-dark .info-value { color: rgba(255,255,255,0.85); }
.contact-card-dark .info-item { border-bottom-color: rgba(255,255,255,0.08); }
.contact-card-dark .info-row { display: grid; grid-template-columns: 1fr 1fr; gap: 20px; }
/* Topics */
.topics-section { margin-top: 48px; }
.topics-section h3 {
font-size: 13px;
font-weight: 700;
text-transform: uppercase;
letter-spacing: 0.15em;
color: var(--color-muted);
margin-bottom: 20px;
}
.topics-grid {
display: grid;
grid-template-columns: repeat(3, 1fr);
gap: 12px;
}
.topic-item {
border: 1px solid var(--color-border);
padding: 20px 20px;
background-color: var(--color-surface);
}
.topic-item .topic-icon { font-size: 20px; margin-bottom: 10px; }
.topic-item .topic-title { font-size: 13px; font-weight: 700; text-transform: uppercase; letter-spacing: 0.08em; margin-bottom: 6px; color: var(--color-fg); }
.topic-item .topic-desc { font-size: 13px; color: var(--color-muted); line-height: 1.6; }
/* Footer */
.policy-footer { background-color: var(--color-surface); padding: 24px 48px; text-align: center; font-size: 12px; color: var(--color-muted); letter-spacing: 0.05em; border-top: 1px solid var(--color-border); margin-top: 0; }
@media (max-width: 640px) {
.page-header { padding: 48px 24px 40px; }
.page-wrap { padding: 48px 24px 72px; }
.contact-grid { grid-template-columns: 1fr; }
.contact-card-dark .info-row { grid-template-columns: 1fr; }
.topics-grid { grid-template-columns: 1fr; }
.policy-footer { padding: 20px 24px; }
}
© 2026 LED STAR LIGHTING TECHNOLOGY CO., LIMITED · All rights reserved · ooWOLF is a registered trademark.
ooWOLF · Support
Contact Us
We're here to help. Reach out with any questions about your order, our products, or anything else.
01 · Customer Support
Orders & Products
Email
support@oowolf.com
Topics
Order status · Returns · Warranty claims · Product questions
Hours
Monday – Friday, 09:00 – 18:00 HKT
02 · Business
Wholesale & Press
Email
support@oowolf.com
Topics
Wholesale inquiries · Press & media · Partnerships · B2B orders
Note
Please include "WHOLESALE" or "PRESS" in your subject line for faster routing.
03 · Legal Entity
Company Information
Registered Name
LED STAR LIGHTING TECHNOLOGY CO., LIMITED
Trading As
ooWOLF
Registered Address
Room 101A, 1/F, 56 Hoi Yuen Road
Kwun Tong, Kowloon
Hong Kong SAR
Kwun Tong, Kowloon
Hong Kong SAR
Jurisdiction
Hong Kong Special Administrative Region
Website
oowolf.com
General Email
support@oowolf.com
What can we help with?
Order Issues
Track your order, update your address, or report a missing parcel.
Returns & Refunds
Start a return, check refund status, or request an exchange.
Warranty & Repairs
Report a defective product or make a warranty claim within 12 months.
Product Questions
Compatibility, setup guidance, or technical specifications.
Wholesale
Bulk pricing, trade accounts, and B2B partnership inquiries.
Press & Media
Media kit requests, product samples, and press coverage.

